This guide lays out the steps for soda peak returns in order, shows the refund timeline, and says plainly what this site does not publish, including the number of guarantee days. Read it before you order, not after.
Quick answer
Soda peak returns start with a phone call to the order desk on +1 (302) 200-3480 with your order ID. Pack the bottles with a note, mail them tracked to the New York returns address and pay the return shipping. Processing takes 3 to 5 business days after the return is logged.
Key facts
- Start by phoning the order desk at +1 (302) 200-3480 and giving your order ID.
- Pack the bottles with a note showing your full name, email and order ID.
- Mail them by a tracked service to 270 Lafayette Street, Suite 1203, New York, NY 10012.
- You pay the return shipping.
- After the return is logged, processing takes 3 to 5 business days, then usually another 5 to 10 days to reach your card.
- The number of guarantee days is on the checkout listing and is not printed on this site.
What are the four steps in soda peak returns?
The seller's own terms give four steps. Do them in order, and keep every piece of paper.
- Call. Phone the order desk and have your order ID ready. The number is +1 (302) 200-3480, and the order ID is in your order email.
- Pack. Put the bottles in a box with a note. The note should show your full name, your email and your order ID.
- Ship. Mail the box to 270 Lafayette Street, Suite 1203, New York, NY 10012. Use a tracked service, because the tracking number is your proof that the parcel left you.
- Wait. The return is logged when it arrives. Processing then takes 3 to 5 business days, and the refund usually reaches your card another 5 to 10 days later.
The shipping and returns page on this site carries the same steps, so you can compare it with what the order desk tells you on the phone.
Who bears the cost in soda peak returns?
You do. Return shipping is the buyer's cost under the seller's terms. Using a tracked service costs more than a plain stamp, but a parcel with no tracking cannot be traced if it goes missing.
The terms printed on this site do not say whether the original shipping charge is refunded, whether any fee applies, or whether opened bottles are accepted. Those points are not published here. Ask the order desk, and write down the name of the person you spoke to and the date.
How long do soda peak returns take to pay out?
There are two stages. First, the return must arrive and be logged. After that, processing takes 3 to 5 business days. Second, your card issuer needs time, and the money usually shows up 5 to 10 days after the refund is processed.
So the clock does not start the day you post the parcel. It starts when the return is logged. Ship early, and keep the tracking page open so you can see the day it arrives.
If the time runs long, call the order desk with your order ID and the tracking number. Then ask your card issuer too, because the delay may be on their side.
What is the guarantee, and how many days does it last?
The guarantee is described as a money-back guarantee, printed on the marketplace listing at checkout. It is a purchase policy. It is not a medical promise, and it does not say that the capsule will work for you.
The number of days is not printed on this site. The home page tells you to read the money-back terms at checkout, including how many days you have. Do that before you pay, and take a screenshot of the listing. If the days on the screenshot differ from what anyone tells you later, you have a record.
The home page also says no sale is final. That line sits beside the same steps as above.
What should you keep for soda peak returns?
A short folder saves time later. Put these in it.
- The order email, because its order ID begins every return.
- A screenshot of the checkout page showing the pack, the total and the guarantee terms.
- A photo of the bottle labels and the lot code on the base, if the bottle shows one.
- The tracking number and the postage receipt for the return parcel.
- Notes of each call: date, time and the name of the person you spoke to.
None of it is hard to collect. All of it is hard to recreate after the fact.
When should you stop and speak to a doctor instead of arranging soda peak returns?
If a capsule makes you feel unwell, stop taking it and speak to your doctor first. A return is a money question. A symptom is a health question, and it comes first. Tell the order desk afterwards, and consider a report to the FDA through MedWatch.
Trouble breathing, chest pain or a swollen face means emergency care, not a return.
Keep the bottle until your doctor has seen it, even if you plan to return it. The label and the lot code may help them.
What can go wrong with soda peak returns, and how do you avoid it?
Most problems are small. The parcel has no order ID inside, or the address is copied wrong, or the tracking is missing. Copy the address from the shipping and returns page, not from memory, and read it back before you seal the box.
A second trap is the wrong office. This shop has an office address at 222 Broadway, Suite 1901, and a separate returns address on Lafayette Street. Returns go to Lafayette Street.
Finally, do not send a return with no call first. The phone call starts the process, and the order desk can tell you if anything has changed.
What are the return and refund facts at a glance?
Return steps and money timeline, as printed in the seller's terms.
| Item | What is printed or published |
|---|---|
| First step | Phone the order desk, +1 (302) 200-3480, with your order ID |
| What goes in the box | A note with your full name, email and order ID |
| Where it goes | Returns desk at 270 Lafayette Street, Suite 1203, New York, NY 10012, not the Broadway office |
| Shipping cost | You pay return shipping; use a tracked service |
| Processing | 3 to 5 business days after the return is logged |
| Card credit | Usually another 5 to 10 days |
| Guarantee days | Shown on the checkout listing; not published on this site |
| Fees, opened bottles | Not published |
Frequently asked questions
How do I start soda peak returns?
Ring the order desk on +1 (302) 200-3480 and give your order ID. Then pack the bottles with a note and mail them by a tracked service.
Where do I send the parcel?
Send it to 270 Lafayette Street, Suite 1203, New York, NY 10012. Do not send it to the 222 Broadway office address.
Who pays the return postage?
You do. Under the seller's terms the buyer pays return shipping, so keep the postage receipt and the tracking number.
When will the refund reach my card?
Processing takes 3 to 5 business days after the return is logged, and the money usually reaches your card 5 to 10 days after that.
How many days do I have to return a bottle?
The number of guarantee days is shown on the checkout listing. It is not printed on this site, so read it before you pay.
What if I feel unwell after taking a capsule?
Stop, speak to your doctor and tell the order desk. Serious symptoms need emergency care. SodaPeak is not FDA approved.
Our view
Our view on soda peak returns: the process is clear, but it is not free. You make the call, you pack the box and you pay the postage. That is fair enough if you know it in advance, and a nasty surprise if you do not.
The one gap that matters is the number of guarantee days. Read it on the checkout page, keep a screenshot, and treat the rest of this page as your checklist. If a capsule ever makes you unwell, your doctor comes before the post office.
Before you decide, see the home page pricing section, the shipping and returns page and the soda peak customer service guide. It informs but does not treat, and SodaPeak, like all supplements, is sold without FDA approval.
Last updated November 4, 2026. Written by the Sodapeake Editorial Desk. Medically reviewed by Dr. Gianna Link, MD, PhD on October 23, 2026.
